• Terms & Service
  • Privacy Policy
  • End User Agreement
Terms & Service

DIP Workspace Terms of Service

Posted: November 11, 2021

These Terms and Conditions are an agreement between the user (“You”) and PT DesktopIP Teknologi Indonesia (“We”), which is a limited liability company established and operating legally under the laws of the Republic of Indonesia and domiciled in DKI Jakarta, Indonesia. These Terms and Conditions govern you when accessing and using the application, website (https://dipworkspace.com), features, technology, content and products that we provide (hereinafter, collectively referred to as the “Platform”, “DIP Workspace”). 

By using the Platform, you agree that you have read, understood, agreed to and are subject to these Terms of Use including any changes, modifications, additions and/or amendments from time to time. 

If you do not agree with these Terms of Use, then you are not allowed to use the Platform. 

These Terms of Use may be changed, modified, supplemented, or amended from time to time at our discretion, and without prior notice to you. You agree and accept your obligation to check these Terms and Conditions regularly on the Platform.


Before using the Platform, you agree to these Terms and Conditions and register yourself  by providing the information we need. When registering, we will ask you to provide your  full name, e-mail address and personal mobile phone number. We can also stop using  the DIP Workspace Platform if in the future the data you provide to us is proven to be  incorrect. 

Our system will create an account on the Platform (“Account”) for you that can be used  to use and access all services on the DIP Workspace Platform. 

In the event that you have logged out of your account, then you need to enter the  electronic mail address that you provided at the time of registering yourself and enter a  password. 

Your account can only be used by you, so you cannot transfer it to another person for any  reason. We reserve the right to refuse to facilitate the Service if we know or have sufficient  reason to suspect that you have transferred or allowed your account to be used by  another person. 

The security and confidentiality of your account, including your registered name,  registered e-mail address, registered mobile phone number, is entirely your personal responsibility. All losses and risks arising from your negligence in maintaining security  and confidentiality as stated are borne by you. 

Accordingly, We will consider any use or order made through your Account as a valid  request from you. You please notify us immediately if you know or suspect that your  account has been used without your knowledge and consent. We will take actions that  We deem necessary and We can take against such use without consent.


The collection, storage, processing, use and sharing of your personal information, such as your name, email address, and mobile phone number that you provide when you open an Account is subject to the Privacy Policy, which is an integral part of these Terms and Conditions. 


You acknowledge that certain services from our Platform may not be available to you  unless you subscribe to a subscription package available on our Platform, which now or  in the future, will incur a subscription fee. You agree and acknowledge that any terms  submitted to you during the process of using or subscribing to our Platform are considered  part of these Terms of Use. 

Your unlimited access to all services available on our Platform will only be active after  you fill out and submit all required data and documents and complete all subscription fee  payments in a timely manner. You acknowledge that the subscription fee may vary  depending on the package and the subscription period you choose, the payment method  and the availability of special offers that may be offered from time to time. Subscription  fees are final and must be paid in advance. 

You agree to pay the applicable subscription fee without any tax deduction or withholding.  If a tax deduction or withholding is mandatory, you will be responsible for paying the  additional amount as necessary for us to receive full payment of the applicable  subscription fee. We will notify you of the reduction or withholding of the tax by sending  an electronic transaction detail letter (invoice) to you. 

You agree to provide and maintain the truth, accuracy and current of a payment  information with the correct payment method. You agree to be responsible for any  uncollected amounts due to payment settlement failure, including due to lack of funds or  credit card expiration. 

Once DIP Workspace has received full payment of your subscription fee, we will send  you an electronic mail (email) informing you of receipt of the payment and the effective  date of the subscription package you selected. Your subscription plan will not be activated until DIP Workspace receives full payment of your subscription fee. By submitting your  payment information, you authorize DIP Workspce to provide such information to our  relevant Partners to facilitate payment. You must ask the credit or debit card holder’s  permission before entering payment details, if you do not use your own credit or debit  card to pay the subscription fee. 

You agree that we may stop providing you with unrestricted access to our Platform if prior  to the expiration of your current subscription period, you fail to renew your subscription  and settle the subscription fee for the next subscription period. 

You understand that DIP Workspace may from time to time change prices or provide trials  and special offers that may result in different amounts being charged to certain Users.  You agree and accept the price changes by continuing to use the access provided by  your subscription plan. The price change will take effect at the beginning of the next  subscription period after the price change date. 


Unless expressly provided otherwise in these Terms of Use, subscription fees and other  applicable fees cannot be changed, canceled, returned, exchanged or transferred to other  people/parties. 

You acknowledge and understand that we do not provide refunds or transfers of funds for  any cancellation or termination of services on our Platform before your subscription period  ends. 

We accept refund requests for your subscription package payment with the following  conditions: 

  1. Refunds can be submitted by sending complete User data to our electronic mail  (email) address at support@desktopip.com (“Refund Request”); 
  2. The amount returned to you is not greater than the nominal amount you paid us;
  3. Refunds are made by transfer to the User’s bank account as stated in the Refund  Application; 
  4. The refund process will take approximately 7 (seven) working days;
  5. Refunds can only be approved if the User makes a payment to us in an amount  that exceeds the price that should be paid by the User for his subscription package;
  6. Refunds will not be approved if the User chooses the wrong subscription package;  and 
  7. Refunds will not be approved if it is caused by the User changing his mind and  deciding to cancel the purchase of our subscription package.


There are some areas with restricted access. We have the right to limit access to part or  all of the Platform, in accordance with applicable policies as long as it does not affect the  security and convenience of services on our Platform. 

The use of the user ID and password is entirely the right and responsibility of the User as  well as the owner of the user ID and password. All use and activities related to the  associated user ID will be the responsibility of the owner registered in our database. We  have the right to change or disable the related user ID if it is found to violate these Terms  of Use or at the request of the owner of the user ID.


You are only allowed to use the Platform for lawful purposes. You may not use Our Platform: 

  1. In ways that violate applicable local, national and international laws and regulations; 
  2. In an unlawful or deceptive manner, or has an unlawful or deceptive purpose or effect; 
  3. For the purpose of harming or attempting to harm a minor in any way;
  4. Send, knowingly receive, upload, download, use, or reuse material that is not in accordance with Our content standards; 
  5. Disseminate or transmit unsolicited or unauthorized advertising or promotional materials, and other forms of similar solicitation (such as spam); 
  6. Intentionally forwarding data, sending or uploading material containing viruses, trojans, worms, logic bombs, keystroke loggers, spyware, adware, or other malicious programs or similar computer code designed to have a detrimental effect on the operation of any software or hardware. 

You also agree: 

  1. Not to reproduce, duplicate, copy, or resell any part of Our Platform that conflicts with the provisions of the Platform Terms and Conditions. 
  2. To not access without permission, interfere, damage or ruffle: 

2.1 Any part of Our Platform; 

2.2 The equipment or network on which the Platform is stored; 

2.3 any software used in providing the Platform; or 

2.4 Equipment or network or software owned by any third party.


Our platform, including but not limited to, names, logos, program codes, designs, trademarks, technologies, databases, processes and business models, is protected by copyrights, trademarks, patents and other intellectual property rights available under the laws of the Republic of Indonesia. registered in our name. We own all rights and interests in the Platform, including all intellectual property rights related to all the features contained therein and related intellectual property rights. 

You may use any feature of Our Platform for your personal use for the duration of your subscription. 

You may not modify paper or digital copies of any material that you have printed or downloaded in any way, and you may not use illustrations, photographs, video or audio clippings, or other graphics separately from the accompanying text. 

You are prohibited from: 

1.Copy, modify, print, adapt, translate, create copies of, distribute, license, sell, transfer, publicly display; 

2.Publicly display, reproduce, transmit, broadcast via online and offline media, bypass, disassemble, or otherwise exploit any part of our Platform, including but not limited to paid content and materials on the Platform, both physically and digitally , during the subscription period or after subscribing to the Platform; 

3. License, derivative license, sell, resell, transfer, assign, distribute, or otherwise exploit or share commercially Our Platform and/or other software associated with Our Platform in any way; 

4. Reverse engineer or access Our Platform to: 

4.1build a competitive product or service, 

4.2build products based on ideas, features, functions, or graphics that are similar to Our Platform, or; 

4.3copy ideas, features, functionality or graphics on Our Platform;

5.Launch automated programs or scripts including, but not limited to, web spiders,  web crawlers, web robots, web ants, web indexers, bots, viruses, worms, or any  program that can increase server requests per second, or make the load too heavy  which interferes with the operation and/or performance of Our Platform; 

6. Use robots, spiders, search or site retrieval applications, or other manual or  automated tools and processes to retrieve, index, mine data, or in any way  duplicate or circumvent the navigational structure or appearance of Our Platform  or its content; 

7. Post, distribute, or reproduce in any way material with copyright, trademark or  other proprietary information without the prior consent of the owner of the property  rights;

8. Remove any copyright, trademark, or other proprietary rights notices contained in  Our Platform. No license or right is granted to you implicitly or otherwise under any  intellectual property rights owned or controlled by us and our licensors, except for  the licenses and rights expressly granted in these Terms of Use. You may not use  any part of the content on Our Platform for commercial purposes without previously  obtaining a license to do so from Us or Our licensors. 


You can use features that allow you to install, run and upload programs, content or  materials to our Platform (hereinafter referred to as “Content”).  

Uploaded content must: 

  1. Accurate (where they state facts); 
  2. Really meant (where they expressed an opinion); and 
  3. Comply with applicable laws in Indonesia and in the country from which they are  written. 

Uploaded content must not: 

  1. Contains material that defame someone; 
  2. Contains obscene, offensive, hateful or inflammatory material; 
  3. Promote content related to gambling, sweepstakes and/or betting;
  4. Promote sexually explicit material; 
  5. Promote violence; 
  6. Promote discrimination based on race, sex, religion, nationality, disability, sexual  orientation, or age; 
  7. Promote hacking and/or cracking services; 
  8. Promote access to fraudulent products, money laundering, multi-level marketing  schemes, and pirated products; 
  9. Promote access to trafficking in persons and human organs; 
  10. Promote access to illicit substances and narcotics; 
  11. Promote access to cigarettes and tobacco-based materials; 
  12. Promote the unauthorized sale of products that require a license (eg drugs,  explosives, firearms, etc.); 
  13. Violate copyright, database rights, or trademarks of others; 
  14. .Can deceive someone; 
  15. Created in violation of any legal obligations to third parties, such as contractual  obligations or confidentiality obligations; 
  16. Promote any unlawful activity; 
  17. Threatening, abusing, or invading another’s privacy, or causing unnecessary  annoyance, inconvenience or anxiety; 
  18. Can harass, offend, embarrass, worry or annoy anyone;
  19. Used to impersonate another person, or to falsify your identity or affiliation with  another person; 
  20. Give the impression that the Content is from Us, when it is not true; and 21.Advocating, promoting or assisting unlawful acts such as (as examples only)  copyright infringement or computer abuse.

You warrant that the Content complies with the stated standards, and that you will be fully  responsible to us and indemnify us for any breach of these warranties. Accordingly, you  will be responsible for any loss or damage that we suffer as a result of your breach of  warranty. 

All Content that you upload to our Platform will be considered non-confidential, non proprietary and does not violate the intellectual property rights of any party, unless you  state otherwise to us as described in our Platform’s Privacy Policy. You retain all  ownership rights to your Content, but you are required to grant Us and other users of Our  Platform a limited license to use, store and copy such Content. 

We also reserve the right to disclose your identity to any third party who claims that the  Content you post or upload is a violation of their intellectual property rights, or their right  to privacy. 

We are not responsible or liable by any third party, for the Content or the accuracy of any  Content posted by you or other users of our Platform. 

We reserve the right to delete any Content that you create on our Platform if, in our  opinion, your content does not meet the content standards set out in our Terms and  Conditions. 

The views expressed by other users on Our Platform do not represent our views or values. 

You are responsible for licensing the Content you use and complying with the license  terms of such Content on Our Platform. 

You are solely responsible for securing and backing up your Content.


If you find any content on Our Platform that you believe infringes any copyright, violates  any other rights, is defamatory, pornographic or obscene, racist, or in any other way  causes widespread infringement, or which constitutes impersonation, abuse , spam, or  otherwise violates the Terms of Use and Privacy Policy or other Applicable Regulations,  please report this to us via electronic mail to support@desktopip.com and/or by mail to  the following address: Gedung Ayam Bulungan Jl. Bulungan No. 64, Kebayoran Baru,  South Jakarta Indonesia. 

Please ensure that you include, in the report (Report), the following information:

  1. A statement that you have identified content that violates or violates our Platform’s  Terms and Conditions and Privacy Policy as well as other Applicable Regulations  on Our Platform; 
  2. A description of the infringement or illegal content and the link where the content  is located; 
  3. Screenshots of infringing or illegal content; 
  4. Your full name, address and telephone number, e-mail address where you can be  contacted, and your Account username if you have one.

By creating a Report, you will be deemed to have included, in the Report: 

  1. A statement that you have a good faith belief that use of the disputed material is  not authorized by the copyright owner, its agent, or the law; 
  2. A statement that the information in the Report is accurate; and 
  3. In cases where you report content that you believe violates copyright or other  related rights, a statement that you are authorized to act on behalf of the owner of  the copyright or other rights that are alleged to have been infringed. 


If we know or have sufficient reason to suspect that you have committed immoral acts,  violations, crimes or other actions that are contrary to these Terms and Conditions and/or  applicable laws and regulations, whether referred to in these Terms and Conditions or not  , then We have the right to and can freeze the Account, either temporarily or permanently,  or terminate your access to the Platform, carry out inspections, claim compensation,  report to the authorities and/or take other actions that we deem necessary, including  criminal or civil legal action.

We will follow up by conducting an investigation and/or facilitating the person concerned  to report to the authorities if we receive a report of a violation by you of these Terms and  Conditions or a violation of the applicable laws and regulations, in connection with verbal  harassment or violence, including but not limited to, on physical, gender, ethnicity, religion  and race.


The use of the Platform with any risks that may occur is the sole responsibility of the User.  The content and content on the Platform is available on an as is basis and as available  without any warranty whatsoever including any related guarantees for trading, buying and  selling purposes, or other special uses. There is no guarantee that access to the Platform  will always be hassle-free or error-free, and regardless of the results obtained.


The use of links to the Platform by third parties outside the DIP Workspace is permitted as long as it does not violate these Terms of Use. There is no guarantee of the accuracy and/or availability of content based on information provided by third parties via the link to our Platform. The use of links to our Platform is not recommended when it is related to trading activities, or as a form of promotion and/or support of ideas, products, services, or other forms of third parties. We reserve the right to withdraw and/or cancel the granting of third party links to our Platform. 

You agree that, in the event of links to and access to websites and other content provided by third parties outside of DIP Workspace on our Platform, we have no control over the content of those websites. We are not responsible for any part of the content provided by third parties. Access or use of content from these third parties by Users is a form of your agreement to comply with the terms of use, privacy policies and other policies set by these third parties.


Any software that may be made available to download from Our Platform (“Software”) is  the property of DIP Workspace and/or Third Party Providers. Use of the Software is  governed by the End User Agreement that accompanies or is included with the Software. 

You agree to the terms of the End User Agreement by installing, copying or using the  Software. The Software is available for download solely for your use in accordance with  the Agreement. Without limiting the foregoing, unauthorized copying or reproduction of  the Software to any server or other device for reproduction or redistribution is expressly  prohibited.


We reserve the right to develop, change, and/or adjust the content and services of the  Platform permanently or for a certain time, with or without prior notification to the User. 


We are committed to maintaining the security and confidentiality of personal data  provided by Users when accessing and using the Platform (“Personal Data”). In this case,  the Personal Data is provided by the User knowingly and without any pressure or coercion  from any party, and is fully responsible for maintaining the confidentiality of the Personal  Data. More complete information related to privacy security can be seen in the Privacy  Policy section

You hereby acknowledge that you have read and fully understand the content and  consequences of our Privacy Policy, and you irrevocably agree and accept to be bound  by the terms of our Privacy Policy. 


You are solely responsible for the decisions you make to use or access the Platform. You  must behave with respect and must not engage in any unlawful, threatening or harassing  behavior or actions when using the Platform. 

You are fully responsible for any losses and/or claims arising from the use of the Platform  through your Account, either by you or by other parties who use your Account, in a manner  that is contrary to these Terms and Conditions, Privacy Policy or applicable laws and  regulations. applicable, including but not limited to anti-money laundering, anti-terrorism  financing, criminal activity, fraud in any form (including but not limited to phishing and/or  social engineering), intellectual property rights infringement, and/or other harmful  activities. public and/or any other party or that can or is considered to damage our  reputation. 

We do not guarantee that Our Platform will be secure or free from bugs or viruses. You  are responsible for managing the information technology, computer programs, and  platforms that you use to access our Platform. You must use your own anti-virus software.


You understand and agree that the services on our Platform are provided as is and as  available. To the extent permitted by applicable laws and regulations, we do not, either  expressly or impliedly, make a guarantee, support or provide any representation in any  form in connection with the provision of services on our Platform. This includes but is not  limited to implied warranties of merchantability and suitability for a particular purpose and  no infringement, and warranties that access to or use of the Platform will not be interfered  with or not. any errors or defects on the Platform will be corrected. 

To the extent permitted by applicable laws and regulations, in no case will we be liable  for any form of loss or damage, either directly or indirectly, or loss of data, use, goodwill,  or other intangible losses, resulting from because: 

  1. Your access to use or use of or inability to access or use the Platform;
  2. Any actions or content provided by third parties relating to the Platform;
  3. Unauthorized access, use or alteration of any content on the Platform or;
  4. Other problems that arise are not caused by our violation of these Terms of Use.

To the extent permitted by applicable laws and regulations, DIP Workspace’s total liability  for any claims arising from its violation of these Terms of Use, is limited to the amount  you pay DIP Workspace to use the services on our Platform. 

By using and accessing the Platform, you agree that any answers, information, materials  and content displayed on the Platform are in accordance with our best knowledge and  intentions, and you agree to independently verify the authenticity and correctness of the  published answers, information, materials and content. . Any action you take on the basis  of the information contained on the Platform is your own responsibility and risk and we  are not responsible for the consequences of your actions.


The DIP Workspace Platform may be interrupted by events beyond our authority or  control, including but not limited to natural disaster events, disease outbreaks, riots, wars,  fires, sabotage, general strikes, power outages, telecommunications disruptions,  government policies, and others (“Force Majeure”). You agree to indemnify and release  DIP Workspace from any claims and demands, if we are unable to facilitate access and/or  use of the Platform, either in part or in full, due to a Force Majeure.


These Terms of Use are governed by and construed in accordance with the laws of the  Republic of Indonesia. You agree that any and all disputes arising out of or in connection  with these Terms of Use (“Disputes”) will be endeavored to be resolved amicably within  30 days. In the event that an amicable settlement cannot be reached within that time  period, you agree to submit to the non-exclusive jurisdiction of the South Jakarta Court.  Submission to such jurisdiction by you will not (and will not be construed as) limiting our  right to initiate legal action or legal proceedings over a Dispute before or with any other  district court or court in any jurisdiction, either concurrently or separately.


You understand and agree that these Terms and Conditions are an agreement in  electronic form and your action of pressing the register button when opening an account  or the login button when accessing your account is your active agreement to enter into  an agreement with us so that the validity of these Terms and Conditions and the Policy  Privacy is legal and legally binding and continues to apply throughout your use of the  Platform. 

We may update the Platform from time to time and change its content at any time.  However, please note that Our Platform may have content that is not updated at certain 

times, and We are not responsible for updating it. We do not guarantee that Our Platform,  nor the content contained therein, can be completely free from errors or omissions. 

You will not make any claim or objection to the validity of the Terms and Conditions or the  Privacy Policy made in electronic form. 

You may not transfer your rights under these Terms and Conditions without our prior  written consent. However, we may transfer our rights under these Terms and Conditions  at any time to other parties without the need to obtain prior approval from or provide prior  notice to you. 

If you do not comply with or violate the provisions of these Terms and Conditions, and we  do not take action directly, it does not mean that we waive our right to take necessary  action in the future. 

These Terms remain in effect even after the temporary suspension, permanent  suspension, deletion of the Platform or after the expiration of this agreement between  You and Us. 

If any of the provisions of these Terms and Conditions is unenforceable, it will not affect  the other provisions. 


To contact us, please send an e-mail to support@desktopip.com 

I have read and understood all of these Terms and Conditions and their consequences and hereby accept  all rights, obligations and conditions set forth therein.

Privacy Policy

DIP Workspace Privacy Policy

Posted: November 11, 2021

PT DesktopIP Teknologi Indonesia (“We”) strongly supports the Confidentiality of a person’s Personal Information. We are committed to protecting and respecting user privacy (“you”) when accessing and using the application, website (https://dipworkspace.com), features, technology, content and products that we provide (hereinafter, collectively referred to as (“Platforms”, “DIP Workspace”). 

This Privacy Policy sets out the basic foundation for how We use the personal information We collect and/or You provide (“Personal Information”). This Privacy Policy applies to all users of the Platform, unless set out in a separate Privacy Policy. Please read our Privacy Policy carefully so that you can understand our approach and how we use the information. 

By visiting and/or registering an Account on Our Platform, you accept and agree to the approaches and methods described in this Privacy Policy.


We may collect Personal Information in the form of: 

1. The information you provide. You can provide information through electronic forms  on our Platform or by correspondence through telephone, electronic mail, and so  on. This information includes information that you provide when registering on our  platform, subscribing to our services, and when you report issue(s) with our  platform. The information you provide may include your name, address, email  address, telephone number, financial and credit card information, personal  description, photos, and other data. We may ask you to verify the information you  provide, to ensure the accuracy of the information. 

2. Information we collect. For each of your visits to our Platform, we may collect the  following information automatically: 

2.1 Technical information, including the Internet Protocol (IP address) address  used to connect your computer to the internet, your log in information, browser  type and version (browser) used, time zone settings, browser plug-in type and  version , operating systems and platforms; 

2.2Information about your visit, including a complete list of Uniform Resource  Locators (URLs) visited to, through and from Our Platform (including date and  time); the product you are viewing or searching for; page response times,  download problems, length of visits to certain pages, interaction information on  pages (such as scrolling, clicks, or mouse movements), the method used to  leave the site, and the phone number used to contact our customer service.

2.3Your score data, including but not limited to your test results obtained through  the Platform, as well as other academic data.

3.Information we receive from other sources. We may receive information if you use  other sites that we operate or other services we provide. We also work with third  parties (including, but not limited to, for example, business partners, sub contractors in technical services, payment and delivery services, advertising  networks, analytics providers, information retrieval providers, and credit reference  agencies) (“Our Partners ”) and can receive information from them. We will take  steps within reasonable limits to verify the information we get from other sources  in accordance with the Applicable Regulations.


We use Personal Information in the following ways: 

1. The information you provide. We will use this information: 

1.1To carry out our obligations in providing information, products and services to  you; 

1.2To provide information regarding other products and services that we offer; to  provide you, or allow third parties to provide you with, information about  products and services that we think may be of interest to you. If you are an  existing customer, we may contact you electronically or by other means with  information about our products and services. If you are a new customer, and  where we allow third parties to use your Personal Data, we (or they) may  contact you electronically only if you have given your consent. 

1.3To notify you of changes to our services; 

1.4To ensure that content from Our Platform is presented in the most effective way  for you. 

2. Information we collect. We will use this information: 

2.1To manage our Platform and internal operations, including troubleshooting,  data analysis, testing, research, and other statistical and survey purposes; 2.2To improve Our Platform so that content is ensured that it can be served in the  most effective way for you; 

2.3To enable you to participate in new features in our services, when you wish; 2.4As part of our efforts to ensure the safety and security of our Platform; 2.5To measure and understand the effectiveness of the advertising that we do to  

you and other parties, as well as to serve advertisements for products and  services that are relevant to you; 

2.6To provide input and recommendations to you and other users of our Platform  regarding products and services that may interest you and them. 

3. Information we receive from other sources. We may combine information we  receive from other sources with information you provide and information we collect. 

We may use this information as well as the combined information for the purposes  set out above (depending on the type of information we receive). 


We may share or disclose Personal Data with members of Our business group, which  includes branches and subsidiaries, as well as the main parent company and its  subsidiaries. 

We may share Personal Data with third parties, including: 

  1. Business partners, suppliers and sub-contractors in the performance of the  contracts we enter into with them or you; 
  2. Advertisers and ad networks that need data to select and offer relevant ads to you  and other users. We do not disclose information about identifiable individuals, but  We may provide them with aggregate information about Our users (e.g. information  that 1000 men under the age of 30 have accessed their advertising link on a given  day). We may also provide aggregated information to assist advertisers in reaching  specific target audiences (for example, women in West Jakarta). We may use the  personal data we collect to fulfill advertisers’ requests by displaying their ads to  that target audience; 
  3. Analytics providers and search engines that help us to improve and optimize our  platform. 

We may disclose information to third parties: 

  1. In situations where we sell or buy companies and/or assets, we may disclose data  to potential buyers or sellers of such companies or assets; 
  2. If PT DesktopIP Teknologi Indonesia or the substantial assets related therein are  acquired by a third party, then the Personal Data held about our customers will be  one of the transferred assets. 
  3. If We are under a responsibility to disclose or share data in order to comply with  legal obligations and other agreements; or protect the rights, property, or security  of PT DesktopIP Teknologi Indonesia, our customers, and others. This includes  exchanging information with other companies and organizations for the purpose of  fraud protection and credit risk reduction. 


All Personal information that you provide to us is stored on secure servers. All payment  transactions on the Platform will be encrypted. By submitting your Personal Information  on the Platform, you consent to the transfer, storage, and processing that occurs on our 

Platform. We will take steps within reasonable limits to ensure that Personal Information  is treated securely and in accordance with the Privacy Policy and Applicable Regulations. 

All Personal Information that you provide will be stored by us:

  1. as long as you are still a user of Our Platform; 
  2. at least 5 (five) years from the date on which you stop using Our Platform; or c. in accordance with the original purpose for which the Personal Information was  collected.

In situations where we provide (or you choose) a password that allows you to access  certain parts of our platform, you are responsible for maintaining the confidentiality of this  password. We ask you not to share your password with anyone. 

Please note that the transmission of information over the internet is not completely  secure. Nonetheless, We will try our best to protect such Personal Information. We cannot  guarantee the security of data sent to our Platform. The risk of any transmission is your  responsibility. Once we receive your Personal Information, we will use strict procedures  and security features to prevent unauthorized access.


You can request the deletion of your Personal Information on the Platform or withdraw  your consent to any or all collection, use or disclosure of your Personal Information by  giving us reasonable notice in writing via the contact details listed in section J of this  Privacy Policy. 

Depending on the circumstances and nature of the request you request, you must  understand and acknowledge that after the withdrawal of such consent or request for  removal, you may no longer be able to use the Platform. Withdrawal of your consent may  result in the termination of your Account or your contractual relationship with us, with all  rights and obligations arising in full to be fulfilled. Upon receipt of a notification to withdraw  consent for the collection, use or disclosure of your Personal Information, We will inform  you of the possible consequences of such withdrawal so that you can decide whether or  not you wish to withdraw your consent. 

You can ask Us to access and/or correct your Personal Information which is in our  possession and control, by contacting us at the details provided below. 

Our Platform may, from time to time, contain links to and from websites belonging to  partner networks, advertisers and other affiliates. If you follow a link to one of these sites,  please note that these sites have their own Privacy Policies and that We are not  responsible or liable for those policies. Please check these policies before you submit any  information to these sites.


When you use the Platform, we may place a number of cookies on your browser. Cookies  are small digital files containing letters and numbers that we store on your browser or  computer hard drive with your consent. Cookies contain information that is transferred to  your computer’s hard disk. 

Cookies may be used for the following purposes:  

  1. activate certain functions; 
  2. provide analysis; 
  3. save your preferences; and 
  4. enables the delivery of advertising and behavior based advertising. 

Some of these cookies will only be used if you use certain features, or choose certain  preferences, while some other cookies will always be used.

We use cookies for the following reasons: 

  1. Cookies required for the operation of this Platform include, for example, cookies  that allow you to enter secure areas of Our Platform, use a shopping cart, or use  electronic billing services. 
  2. Cookies allow us to recognize and count visitors and see how visitors move around  our platform when they use it. This helps Us improve the way the Platform works,  for example, by ensuring users find what they are looking for easily. 
  3. Cookies are used to identify you when you return to the Platform. This allows us  to personalize our content for you, greet you by name, and remember your  preferences (for example, your choice of language or region). 
  4. Cookies record your visits to the Platform, the pages you have visited and the links  you have followed. We will use this information to make the Platform and the  advertisements posted on it more relevant to your interests. We may also share  this information with third parties for that purpose. 

Please note that third parties (including, for example, advertising networks and external  service providers such as web traffic analysis services) may also use these cookies, over  which we have no control. These cookies tend to make Our Platform and the  advertisements displayed on it more relevant to your interests, as well as improve the  performance of Our Platform. 

You can delete cookies by performing the clear data function on your mobile app or web  browser which allows you to refuse the setting of all or part of cookies. However, you may  not be able to access all or part of our Platform.


By agreeing to the Privacy Policy, you acknowledge that you have read and understand  this Privacy Policy and agree to its terms. In particular, you agree and give consent for us  to collect, use, share, disclose, store, transfer, or process your Personal Information in  accordance with this Privacy Policy. 

In the event that you provide Personal Information relating to other individuals (eg  Personal Information relating to your spouse, family members, friends, or other parties)  to us, then you represent and warrant that you have obtained consent from that individual  to, and with hereby consent on behalf of such individuals to, the collection, use, disclosure  and processing of their Personal Information by Us. 


We and Our Partners may send you direct marketing, advertising, and promotional  communications via push-notification applications, messages via applications, post,  telephone calls, instant messaging services, email and/or other messaging applications  (“Marketing Materials”) if you have agree to subscribe to our mailing list, and/or agree to  receive marketing and promotional materials from us. You may opt out of receiving such  marketing communications at any time by contacting us via the contact details listed in  section J of this Privacy Policy. Please note that if you choose to opt out, we may still  send you non-promotional messages, such as receipts or information about your account.


Any changes we make to our Privacy Policy in the future will be published on this page  and, when necessary, notified to you by e-mail. Please revisit this page from time to time  for updates or changes to our Privacy Policy.


If you have any questions regarding this Privacy Policy or you wish to gain access to and/or make corrections to your Personal Information, please contact us via support@desktopip.com

End User Agreement

DIP Workspace End User Agreement

Posted: November 11, 2021


(1) “DesktopIP” means PT DesktopIP Teknologi Indonesia, a limited liability company established under the laws of the Republic of Indonesia, as the owner and developer of Product services. 

(2) “You” means any person or legal entity who accesses and uses and has registered with the Product. 

(3) “Product” means software as a service owned and developed by DesktopIP, namely DIP Workspace, which can be accessed through the https://dipworkspace.com website along with mobile and computer applications that can be downloaded through the Website, Google Playstore and Apple Store under the name DIP Workspace. 

(4) “Application” includes software contained on the Product, associated media, any online mode software from the Product, any printed materials, manuals, any online or electronic documentation, and all copies of the Product and such materials.


(1) DesktopIP warrants that it will deliver the Products in a professional manner and use  reasonable and prudent capabilities in accordance with generally recognized  commercial practices and standards in the information technology industry. If the  Application is not provided as promised, DesktopIP at its sole discretion will repair  the Application at the same value as what you have paid for the non-conforming  Application. It is DesktopIP’s sole responsibility and your sole remedy for breaches  of this clause 2 paragraph (1). 

(2) You acknowledge and understand that the smoothness and continuity of the  Application is highly dependent on the accuracy and smoothness of the internet  network and/or Global Positioning System owned or located at the End User’s  location. You hereby guarantee that there will be no complaints, demands, or claims  against DesktopIP for the non-functioning or malfunctioning of the Product caused  by the weak internet network and/or the Global Positioning System. 

(3) DesktopIP does not provide any other warranties and explicitly disclaims any other  warranties other than those stated in this Agreement, whether stated or stipulated  by law, trade customs, or transaction procedures. 

(4) You agree to indemnify DesktopIP and its personnel or employees for any losses,  expenses, legal costs, and liabilities (currently and in the future, continuing, and all  things based on compensation), suffered by DesktopIP as a result of or in connection  with a violation of this Agreement or other documents made by you and/or for actions 

taken by DesktopIP from the time the breach of the Agreement or other documents  occurred until it was resolved. 

(5) The availability and reliability of the Application is based on the availability and  quality of the internet network at the user’s location and connected to your device.  You understand and agree not to claim or sue DesktopIP for any failure to provide  services due to the unavailability or unreliability of the internet network connected to  the device you use to access the Product. 


(1) You can access, display and/or operate this Application on the device that you use  for personal and non-commercial purposes, which means that the Application may  only be accessed and used directly by individuals or legal entities. Users may not  copy, modify, modify, embed or create any derivative works based on the data  released by this Application, the memory of any terminal device used by this  Application, or the communication process between the client and server. If  commercial sale, reproduction and distribution is required (eg pre-installation or  software bundling), prior written permission must be obtained from DesktopIP. 

(2) You are prohibited from using the Application for the following things or in the  following ways: 

a. to harm, torture, humiliate, slander, defame, threaten, intimidate or harass another  person or business, or anything that violates privacy or any conduct that  DesktopIP considers hateful, obscene, inappropriate, inappropriate or  discriminatory; 

b. by means or purposes that are unlawful, fraudulent or commercial;

c. by violating or violating the rights of others, including but not limited to patents,  trademarks, trade, copyrights, trade secrets, publicity, and other proprietary  rights; 

d. using automated computer code, process or system, screen scraping, robot, net  crawler, spider, data processing, trawling or computer code; and/or e. violates this Agreement, or other provisions contained in the Application. (3) The features available on the Product have been determined exclusively by  DesktopIP. You cannot request additions or modifications to features or Products  (custom). The addition or modification of features or Products is at DesktopIP’s sole  discretion. DesktopIP will accept your suggestions and feedback, but has no  obligation to fulfill your custom requests.

(4) You must study the Product and understand the features available. Everything that  is not provided to you by DesktopIP either through the website, application,  presentation material, or exposure of DesktopIP personnel or through this  Agreement, is not the responsibility and scope of work of DesktopIP. Therefore,  upon any promise or representation of the availability or availability of certain  services that you obtain from third parties, you release DesktopIP from all forms of  compensation, claims and compensation.

(5) System or Application failure is not the responsibility of DesktopIP if the failure is  caused by: 

a. your use of the Products in a manner not permitted by this Agreement; b. general internet issues, Force Majeure events or other factors beyond  DesktopIP’s control; 

c. failure or malfunction of your equipment including but not limited to hardware,  software, network connections or other infrastructure; or 

d. system failures or malfunctions, acts or omissions of third parties; or reasonable  or extraordinary scheduled maintenance or emergency maintenance.


(1) DesktopIP grants you a revocable, non-exclusive, non-transferable and limited right  to install and use the Application on devices owned and controlled by you, and to  access and use the Application on such devices under the terms and conditions of  this License Agreement, terms and conditions contained in the Application itself, and  other agreements relating to your device. 

(2) All rights not specifically granted under the License are owned by DesktopIP. This  license does not grant you any right or title to the Application and is not construed as  a sale or transfer of any intellectual property rights or other rights. 


(1) You agree that copyright and all intellectual property rights in data, concepts, utilities  and/or work developed by DesktopIP as part of or in connection with the Products,  including but not limited to ideas, inventions, innovations, inventions, computer  programs, formulas, processes, techniques, know-how, data or improvements are  the absolute property and inherent of DesktopIP, exclusive and without limitation.


(1) A Party from time to time discloses (“Disclosing Party”) to another Party (“Receiving Party”) certain confidential information belonging to the Disclosing Party. Except as expressly permitted under this Agreement, for a period of one (1) year following disclosure, the Receiving Party will protect the Disclosing Party’s Confidential Information from unauthorized use, dissemination or publication, in the same manner if the Receiving Party used information belonging to him, but no less than a reasonable way. 

(2) The Receiving Party will not use the Disclosing Party’s Confidential Information for purposes that are expressly not permitted in this Agreement, and will limit the disclosure of the Disclosing Party’s Confidential Information to employees or agents or affiliates or subsidiaries of the Receiving Party who need to know the Information. Confidential for the purposes of this Agreement, and is, with respect to Confidential Information of the Disclosing Party, in writing bound by confidentiality provisions which are not less than the provisions set forth herein. Without prejudice to the following,

(3) For the purposes of this Agreement, the term “Confidential Information” means (a) product plans, designs, costs, prices and names, unpublished financial information, marketing plans, business opportunities, personnel, research, development, technical skills and non-technical business information relating to one of the Parties; (b) all information declared by the Disclosing Party to be Confidential Information in writing or, if disclosed verbally, declared confidential at the time of disclosure and written and declared Confidential Information in writing within thirty (30) days; and (c) the terms and conditions of this Agreement; provided that “Confidential Information” does not include information that has been or has become public or available as a result of publication, 

(4) The Receiving Party will return to the Disclosing Party, destroy or delete all Confidential Information of the Disclosing Party in tangible and/or electronic form upon request in writing by the Disclosing Party or upon termination or termination of this Agreement, whichever occurs first. in the past, and with respect to both matters, the Receiving Party will promptly state and in writing certify that this has been done. 

(5) The provisions of this article remain in effect even after the termination or expiration of the Agreement, Terms and Conditions and Privacy Policy.


(1) In no event shall either Party be liable for any indirect, incidental or special damages  arising from any claim or action stated herein, and/or for any loss of profits, income,  your contract, loss of use, business interruption, loss of data, or failure to recognize  any cost savings, despite being advised of the possibility of such losses. 

(2) You and DesktopIP acknowledge and agree that, in the event of a third party claim  that the Application or your possession or use of the Application infringes the  intellectual property rights of any third party, you will be responsible for the  investigation, defense, settlement and release of such intellectual property claim. You  must notify DesktopIP in writing of any such claim.


(1) This agreement will be valid for as long as you use the Product.

(2) Either Party may terminate this Agreement immediately after giving written notice to  the other Party if the other Party violates this Agreement and fails to remedy the  breach within thirty (30) days of receipt of the request to remedy the matter, the other  Party terminates its business activities. for any reason or threatened to terminate its  business activities that may affect this Agreement or the other Party is declared  bankrupt, liquidated or other forms of insolvency. 

(3) In the event that you terminate this Agreement unilaterally not for the reasons  contained in article 8 paragraph (2) of this Agreement and for no apparent reason, 

then you are declared “Default” and must fulfill all of its obligations to make all  subscription payments according to the term of the Agreement. 


(1) You can contact DesktopIP to find out more about other DesktopIP applications,  products and services at Ayam Bulungan Building 3rd Floor, Jl. Bulungan 1, No. 64,  RT.06/RW.06, Kramat Pela Village, Kebayoran Baru District, South Jakarta City,  Phone: (021) 7293693, Email:support@desktopip.com


(1) By downloading, installing or using the Product, you accept all the terms of this  Agreement. You will have the right to use the Application or Products if you comply  with the terms of this Agreement. 

(2) This agreement is made in English and Indonesian. In the event that there is a  discrepancy or conflict between the Indonesian and English texts, the Indonesian text  shall govern and prevail. 

(3) You may not assign any of its rights or obligations under this Agreement without  DesktopIP’s written consent. 

(4) This agreement will be governed by and subject to the laws of the Republic of  Indonesia. Any dispute arising out of or in connection with this Agreement, including  questions regarding its validity, validity or termination, shall be referred to and  resolved by the South Jakarta District Court. Nothing in this paragraph shall prevent  a Party from seeking or seeking an equivalent settlement of damages of an urgent  nature before appropriate judicial proceedings. 

(5) You hereby waive the application of Articles 1266 and 1267 of the Civil Code which  require a formal application to the court in the event of a contract termination.

(6) You must ensure its compliance with applicable laws, laws and regulations in relation  to its activities under this Agreement. 

(7) DesktopIP reserves the right to change this Agreement without any prior notification.  Other provisions that are included separately in the Application can complement this  Agreement. 

(8) If any provision of this Agreement or its application is declared invalid, illegal or  unenforceable, the remainder of this Agreement will remain valid and valid to the  extent permitted by applicable law. 

(9) You and DesktopIP are deemed not to waive their rights under this Agreement,  unless you or DesktopIP have notified the other party in writing that he has waived  those rights. Delay or failure to exercise their rights shall not be considered as a  waiver of any breach of contract or its consequences. 

This agreement can be accessed on the https://dipworkspace.com website. You are advised to periodically  access the page and read the End User Agreement section because DesktopIP may change or make  addendums (to the extent permitted by applicable laws or regulations) from time to time.

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The newest version of our DIP Workspace 2.4.0 is here!